Here is the presentation I gave recently to the FINSIA Innovation in Retail Banking conference
UPDATE – An article in FINSIAs InFinance magazine has just been published in their June 2010 edition.
[...] The following article I wrote for FINSIA’s InFinance magazine (June 2010) accompanies the presentation I gave here. [...]
ESL: Hey guys, My name is Yvonne Wu and I am now in Liv...
Wojtek Materka: Nice story.
I like the fact that the guy downst...
Murray Vanwyk: What about when the bundle becomes the product? I...
Rob Findlay: Thanks gents for the comments. My point here also...
Shermo: Too true! Less is more. As a consumer, please offe...
Rob,
Great slide deck – well done.
BK
Thanks Brett – it garnered significant attention from the press and resulted in an AFR interview for our EGM (whether he liked it or not!)
Really nice set of slides. Like the way you built this too. Getting the focus around servicing the customer whenever, however, wherever (as they want to be serviced) is key and it comes across well. Are banks innovating? I see many just "keeping up" with the others.
Andrew