The Bank Channel: Smash Up Your Bank

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The Bank Channel

Wednesday, August 8, 2007

Smash Up Your Bank

From Virgin Money comes Lose Your Lunch Hour.

Thanks TheNews.com.au.

Posted by Rob Findlay at 3:53 PM

Labels: customer experience, direct banking

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M Hamilton
Rob Findlay

An exploration in banking customer experience.

This blog aims to explore the interactions we engage in with large financial and other organisations, and how we can improve the experiences we have and how innovation is given life. The co-ordinated intersection of customer experience, marketing, strategy and technology is what can make our interactions positive ones.

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